Hexaware | Trainee role hiring process | Hexaware Recruitment 2024

Hexaware | Hiring procedure for trainee roles | Hexaware Hiring for 2024: Hexaware Company began recruiting BSC and BCA graduates through an off-campus push in 2024.The organization is now looking for the position of trainee.

Candidates who are interested in working with Hexaware Company should read this job article to get more about Hexaware Recruitment 2024. Below are the specifics of the selection and recruitment procedure, test pattern, syllabus, interview experience questions, salary, exam date, Hexaware Careers Page link, and application.

About Hexaware Company:

Atul Nishar established Hexaware Technologies in 1990. The company provides global IT services and is based in Navi Mumbai, India. Hexaware, which is well-established in North America, Europe, and Asia-Pacific, offers a wide range of services, such as enterprise solutions, digital transformation, business process outsourcing (BPO), and IT consulting. They provide enterprise solutions, cloud services, digital assurance, application transformation, infrastructure management, and improved customer experiences.

Hexaware provides cutting-edge solutions to a range of industries, including banking, healthcare, manufacturing, travel, and professional services. The company does this by utilizing cutting-edge technologies including AI, machine learning, RPA, IoT, blockchain, and cybersecurity. Hexaware is dedicated to social responsibility and uses a variety of CSR programs to emphasize community development, education, and environmental sustainability.

Hexaware Recruitment 2024 Details:

Eligibility Criteria of Hexaware Recruitment 2024 Trainee Role:

• Passing Out Batch:–2024
• Degree Required:– BSc & BCA
• Branch Required:– CS/IT/Electronics,EEE, Circuital
• Percentage Criteria:– 60% or 6 CGPA and above throughout 10th, 12th and Graduation
• Age Limit:– No
• Backlog Allowed:– No
• Bond: 2 years

Note 1: Candidates having more than 1 year of education gap and applied in the last 6 months with Hexaware are not eligible for this drive.

Note 2: Only from TamilNadu or Maharashtra College or Candidate Current Location can apply.

Hexaware Company Trainee Role Job Descriptions:

1. Excellent verbal and written communication in English is a must
2. Should have basic knowledge of ITIL process and international Client
   handling over the phone and email
3. Meet established service level metrics for call response, technical
   support and customer service
4. Provide Help Desk Support for End users and Level 1/2 support for IT
   Infrastructure and Applications
5. Log Incidents/call tickets into the Ticketing tool, monitor incoming customer
   ticket queues for assignment, follow-up and resolution
6. Follow and complete IT Service desk opening and closing checklists
7. Research and update the knowledge base for solutions that can be used to
   provide first call or contact resolution
8. Perform installation/troubleshooting/configuring of MS outlook Client,
   MS Office, Applications software, Antivirus Software, Internet explorer
   and basic network troubleshooting
9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar,
   Team viewer etc.(It’s optional) to troubleshoot and resolve end-users
   laptops, desktops.
10. Provide follow-up service to End-users to ensure that the service provided by
    Help Desk has addressed their needs in a timely and efficient manner
11. Candidates should be open to working in 24*7 shifts environment.

Interested Candidates can click on the below Link..